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Frequently Asked Questions

153 people asked this! Click to add your vote!

153

I have a question or comment about an event. How can I contact the event staff?

Sean asked · 48 replies · Last reply March 06, 2012 17:14 by Sean
95 people asked this! Click to add your vote!

95

My race results are incorrect. How can I get them fixed?

Sean asked · 39 replies · Last reply October 11, 2011 13:26 by Sean
49 people asked this! Click to add your vote!

49

I'm having trouble registering for an event. Who can I contact?

Sean asked · 49 replies · Last reply March 21, 2012 12:32 by Sean

Answered

Ideas Under Consideration

90 people shared this! Click to add your vote!

90

Let me post my own race results to my profile

Sean shared · 22 replies · Last reply May 01, 2012 18:18 by Sean

Under Consideration
26 people shared this! Click to add your vote!

26

Offer Gift Certificates

Runner16 shared · 27 replies · Last reply December 22, 2011 03:08 by brad

Under Consideration
11 people shared this! Click to add your vote!

11

If I register offline or while not logged in, let me associate it with my Active.com account

eeeeeyan shared · 4 replies · Last reply May 14, 2012 20:12 by Betina L. Bandel

Under Consideration

Common Problems

79 people reported this! Click to add your vote!

79

Unauthorized ActiveAdvantage membership charge

Julie Harris Galloway reported · 268 replies · Last reply May 15, 2012 05:10 by Jayme Leigh Roberts

Acknowledged
46 people reported this! Click to add your vote!

46

I can't view my registration ("not authorized to view..." error)

kjwagaman reported · 54 replies · Last reply May 16, 2012 12:40 by Sean

Acknowledged
1 person reported this! Click to add your vote!

1

8u Coach Pitch Baseball Tournament

Angela Harkleroad Prewitt reported · 4 replies · Last reply May 11, 2012 13:52 by Patrick Fernberg

Acknowledged

Recent Praise

Awesome program for results!!
— Amy Anderson, May 13, 2012 23:03
Edith was wonderful
— kvos20, March 14, 2012 18:23
Easy to use
— Roy Wadsworth, November 25, 2011 16:09

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About Active.com

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About The Active Network

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Site News and Updates

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Product Development Blog

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Latest Update

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Welcome to Active.com's new community for customer support and satisfaction. Sean, April 09, 2010 15:35

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People	2,519
Employees	65

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Community members

David Woodall reported their first problem:

Can't reply to a forum post

Sean (an employee)

just answered a question:

I have questions about a magazine order I placed through Active.com

Kalyna M C Freire (a customer)

just suggested an idea:

2012 Walt Disney World - Half Marathon Results

Welcome to our new members

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Products & Services

Active.com Registration

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Active.com

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Active.com User Accounts (MyActive) & Login

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ActiveTrainer

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This community created by Jason Aloia March 26, 2010 17:42